Lawsuit Blues: Toshiba loses $1 million DLP Bulb case
March 2, 2009 by Derek
Toshiba’s bottom line hasn’t been faring so well of late, and now its taken another hit: they just lost a lawsuit involving replacing DLP bulbs.
New York courts decided that Toshiba needs to pay over $1 million to settle a class action lawsuit filed in 2007. The suit stated: ”the lamps of certain Toshiba DLP TV’s were susceptible to premature failure causing purchasers to repeatedly expend hundreds of dollars for replacement bulbs, which suffered from the same defect.” On purpose, it seems to imply. Now many companies do this sort of thing in sneaky little ways, as a product that never breaks doesn’t make as much money.
After a long investigation, Toshiba was found to be responsible for replacing the bulbs and compensating the 265,000+ customers impacted. Warranties on bulbs was also extended to 1 year on affected models. Well, that’s how it goes…hopefully Toshiba will make sure to get their bulbs from a better source next time around.
